Building your own Slack App seems like a necessity when working with multiple apps. Good news, it’s entirely doable, and you don’t need to be super technical to do so!
Expected outcome: I’m building an app to connect my team’s helpdesk (HelpScout) and our community workspace, so that our customers and teams are able to create bug tickets quickly.
What you’ll need
- A Zapier Account
- A Slack Account (free accounts can be used)
Go to your workspace Slack Apps section and click to create a new app.
Start by entering basic info like App name, and a short description.
Under Building Apps for Slack you will find three options:
- Add features and functionality
- Install your app
- Manage distribution
We’ll start with Add features and functionality. I am kicking this off by adding two bits of functionality to my app, Interactive Components and Slash commands.
Expected output: interactions will be available both as /slash commands and as message actions.
