From increasing adoption to acting as great SEO content, learn all about how release notes can help you (and your customers!) — Release notes are the most undervalued pieces of growth bypassed by most teams. Most often seen as boring documents to write, they’re treated as an afterthought of the product development process. If this sounds familiar, let me let you in on a little secret: you’re seriously missing out.

One of the biggest debates I see internally in product management teams is whether or not they should have a customer-facing roadmap. There are a lot of fears around potentially having one, and I’d like to take a bit of time today to go over them. Should you take a…

Product experimentation — everybody wants to do it, but very few want to commit to doing it correctly. Many fear it will take too long and hinder development; others are afraid they won’t learn much in the end and will seek confirmation bias that they were right all along. This…

“Move fast and break things” is a saying I never quite understood. It implies that releasing things without thought or process is ok, and that presenting things that are potentially riddled with bugs will pass the customer experience test. “Move deliberately and learn things” is a much more appropriate slogan…